Only gets 1 star because I can't leave 0 stars!
New patients beware. What a waste of time on my part. I was searching for a new dental office and this one was close to my new house. I stopped in the office on Thursday or Friday to make sure my insurance was accepted. It was and I explained I was a new patient and need to make an appointment. I filled out all the paperwork then and made an appointment for the following Tuesday afternoon. Well today is Tuesday I showed up 15-20 min before my appointment and sat for 30 min before the receptionist told me they were waiting for confirmation from my insurance company that I had a policy because they could not find my insurance policy #. I gave them the original insurance card and was explained that the insurance company representative was in a business meeting and they were waiting for a return phone call. After sitting 45 minutes past my appointment time for a total of over an hour in their lobby, I was still not helped today.(cleaning and new patient check-up) The lack of my business won't hurt their's, I know, but I've decided I will take my money elsewhere.