These guys are terrible! Though they had shaky reviews, I decided to give them the benefit of the doubt based upon some of the positive comments regarding their actual work. Unfortunately, I can't comment on their actual work since they have not returned any of my 4 phone calls, 2 emails, and 1 text message. I purchased a living social deal 11 weeks ago, and understand that these deals can leave people swamped, but this is ridiculous. I have mentioned in my messages repeatedly that I don't even mind scheduling an appointment several months in the future if it will ease their burden, but that I DO want to get something scheduled. (I travel a lot, and I need ample time to make sure I'll be in town when they are scheduled) Really disappointed in the customer service... if they do this poorly returning calls, how bad must they be at showing up to appointments!?!