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  • I had a very positive initial experience with them. However about a month into the new hot water heater it leaked, then died. No hot water for three days. Then the issue was more then they thought and had to order a part. After two weeks I called and was told they should be able to do it next week. Really. I don't get the fact no one called me and I am chasing you down to actually refurbish a brand new hot water heater. Now I am scheduled to have the "new" hot water heater fixed next week. Mind you I am about $1600 in for this new now refurbished, but jerry-rigged hot water heater that is missing the element to stop it from burning up. Not happy, actually ticked off here in Summerlin. I would not reccommend them based on the lack of communication and inability to repair the hot water heater. Let alone leaving it in a condition that if it runs to hot would not be able to turn it self off.
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