We ordered a pizza at 12:15pm on Sunday 6/19. We got a call from the driver a12:58pm asking where we lived as he couldn't find us. We gave directions but his phone died or he cut us off. We called back at 1:15 and then re-ordered at 1:28pm. At 2:30pm we called back and was told they hadn't even made our pizza as they were waiting for another driver. This is totally unacceptable. Customer service is less than poor and we've ended up having to go to another pizza provider.