I've taken my 14 year old SUV to this facility since it opened several years back. I've been very pleased with the service. The staff never tries to "up sell" unnecessary or frivolous repairs/maintenance like a dealer would. The staff is courteous and prompt in getting back to you with estimates. The repairs are done right and they have replaced two parts that were still under their warranty after an initial repair (battery and water pump). I've had to go back because it wasn't fixed the first time. The prices are fair and the two mechanics I've talked to have been great at explaining a problem or a proposed repair. On major repairs, they have covered the cost of a rental car (a Hertz is located at the nearby San Marcos Hotel). The also offer a shuttle service. The shop is immaculately clean. It's my choice for repairs and maintenance.