New management has ruined this downtown experience. AC issues handled without sense of urgency. No "like" compensation for lodging while they resolved issues which still remain unresolved. Staff rejects packages because of conflict with AC issue so basically my Fathers day was ruined since UPS was told that I no longer live here. Management just apologizes without any real action. Staff is completely unprofessional. Never lived somewhere that a hostile living environment was created. All I want to do is move out. Near $2000 a month for this? No thank you. NOTE: I have attempted to resolve matters but they refuse to work with me.