Being the closest location to my house, I frequent this US Bank often, although most times it is just to use the ATM, and then I'm out.
But as far as my lobby visits are concerned, they have all been swell. There is sometimes a wait, because they normally only have one teller working. The lobby is quite small, and the desk to write your withdrawal/deposit slip is allllll they way on the other side of the bank. But other than that, most people here are nice and helpful.
If you come here enough, they will know you, due to its small size of staff.