Was told that they do first-come first-served basis. Arrived at 5 o'clock, they are still currently working on my car at 7 PM, as well as turning off the lobby lights. I did not feel like a valued customer here. They did not keep me informed. Also like all money catchers, they called to tell me there was some corrosion on my 1999 Corolla. Go figure! They also tell me that the car would be finished by 630. Still now it is 710 and I am about to pay. Did enjoy the coupon, but won't return