I'm not sure why this Wendy's has such a poor rating; my experience here was fine. Maybe I lucked out and came at just the right time or maybe there's been a turnover in staff since the last reviews. I went through the drive-thru and everyone I came in contact with was friendly and my order was correct. Really, for a fast food joint, that's the most you can hope for. I'm satisfied with my experience here. Hopefully it's not just a one-time lucky trip.