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  • Before I go to the BBB I hope to get a response. I was charged an extended overdraft fee AFTER I had the funds in the bank. The person I waited on hold 30 min to talk to said "it's just the time frame of everything" . Ummm...no. There was no charge when my funds were available. Illegal and unethical. Got screenshots that there was no charge applied before my money was in your bank. I hope for a timely response before I escalate this further. It's not about the $35. Its about the principal and decent business practices.
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