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  • Wasted $872.35 "horrible" auto service, ... Beware!! Took my car to Tri star automotive in Henderson, Nv. .. for 15yrs.. No more! They never diagnosed my car...... lazy, only to could see "Easy money!!" They knew I needed a radiator then a water pump, brought my own parts because I didn't want their aftermarket parts. They charged $800.00 then added $72. 35 for labor charges for changing out both the radiator and water pump. After they completed the work, they test drove my car to tell me that, I now have a "cracked" gasket with the cost over$3,160 with 22hours of additional labor charges. They kept pressuring me about starting the work. After Calling another auto shop that told me, there's no guarantees once Tri star opens the engine case to repair the damaged "gasket" that I would need another "engine" ... at the cost of another $3000.00.. Thinking, I would be out of "more" money again!! After returning to Tri star to pick up the car to have it towed, they were angry to say the least. Conflict became known by Kirk stating, my car was no longer welcomed at his shop for repairs because I did not agree with his decision to repair the head gasket. It was my decision to take the car elsewhere due to the unknown damage of the gasket and its' engine, not his! Both Kirk and Sandy the wife, called me "all" day long on Friday a March 3, 2017 about "their" money.. She made it known that... She "Hated" Chasing Money from past customers ... that promised to pay their bills and fell short... They Received My Money From Me... $872.35....WASTED!! Needless to say.... I now have a drivable car ..... Thanks to the 2nd automotive shop... at the cost of $2900,00 for a engine that has 53,300 miles + $120.00 in seals... Lesson learned.. There's nothing worse then an unethical business!!! If TriStar wasn't so "lazy " and had the proper equipment to diagnose my car ... I would not of wasted money on unnecessary charges!! Would you trust Tri Star automotive expertise with your car and service... NO!! Find another auto repair shop to repair your car!!
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