I'm going to start off by saying I don't usually rate lower than 3 but our experience at location on convention way in the Rio was probably the worst service I've had from a barista. especially for starbucks which is known for great customer service. The cashier and quality of food and beverage was good. The barista's attitude on the other hand is a different story. I ordered a almond milk chai latte and my cousin ordered an almond milk latte. He said my name and said chai almond milk latte so I grabbed the cup my cousin said wait my name is on that so she asked the barista what is this one he said it was an almond milk latte and then blamed me for grabbing the wrong cup. He never said my cousins name which is Janine nor her drink then gave is attitude like it was fault for getting the drinks mixed up. My sister who was a few people in front of us said he had also been rude to a lady in front of her regarding tea. So unexpected for a starbucks