They have the worst customer service they made my son an appointment to have an extender placed which was a week later showed up for the appointment no one was there for ortho appointment made another appointment for the following Friday showed up there told me I couldn't have an appointment for after 5 I was not taking my son out of school once again for their dentist appointment my other son had Endo appointment which they call me hours before the appointment wanted me to verify the insurance which I did call back to let them know that the insurance company had sent over the verification for coverage hour later was called back saving that my son cannot have an appointment today because that dentist did not do endo and this is all after I paid out of pocket for all my children's expensive