Ray has taken care of my cars for years. I was excited when he took over Scott's Motor Werks a couple of years ago. His new shop is a little further from my house but well worth the trip. You won't find anyone more familiar and expert at repairing BMWs. Ray and Jeff do not recommend unneeded repairs and know the lifecycle of the cars they work on. They can fix (and often predict) the common problems and even the very obscure ones - far better than the dealer. Ray always takes the time to explain what is wrong and what needs to be done to fix the problem. When I had to buy a used car for my daughter recently, I looked specifically for a 3 series BMW because I am confident Ray knows how to care for it. He looks after my family's 2 E46s - 2002 & 2004- 325i and 1 E90 - 2011 328i. BMW makes great cars and Ray know how to care for them!