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  • If not for the amazing massage I received, this spa was a HUGE letdown. The MGM should be ashamed of the lack of upkeep of the facility in general, and the maintenance was just awful. The first thing I think about in a spa setting is serene cleanliness. This place could have used a scrub brush, mop and mildew remover. The grout in the hot tub was filled with mildew, had missing tiles, and some bouyant brown substance floating in the corner. So I decided to move to the other side of the hot tub, looked over and saw mildew literally hanging from the deck nearest the filter. I decided to get out. Next stop, the sauna. Definitely clean, but when I went to sit down the bench swayed (granted, I weight 150) and then a woman tripped on a loose slat walking out. Made a note to self: skip the loose slat on the way out. Decided to visit the steam room just to check it out. One look inside (wet towels EVERYWHERE -- benches and floor!) and decided it was no bueno. Okay, how about a shower before my massage. I guess it would have been okay -- clean towels, well stocked, and generous stream -- except for the hair floating in the drain and all over the walls. I mean, was there anyone working that day?!?! Okay, into the lounge to wait. Water bottles, towels and blankets strewn all over the lounge chairs. Crumbs in the chairs. Maybe I should just leave. Maybe I just expected more. I decided to stay and finish up with my massage. Enter, the saving grace! May made my entire visit worth while. She was friendly without being intrusive (I have when they talk through your massage!), and had the hands of an angel. I get massages once per week and have to say this was the most relaxing ever! Would definitely go back to see May, but won't arrived early for the "amenities". Management, this is Las Vegas for goodness sakes -- clean it up and make it special!
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