Ok, so normaly Extended stay has always done me right, but this time around they failed me. I stayed at this location the year before. I made my reservations over the phone atleast 4-5 months in advance. I requested to be on the first floor, and yes I know its just a request. When we got there, there was only one person at the front, so we waited for our turn. I gave him my information, he did not say anything about the request I made to be on the first floor. So when I asked, the attitude I was getting was I was pretty much getting what they were giving me. I then asked if there was something in the front building, and nothing was available.
I was super annoyed because I made the reservations months before.
Not sure if I would stay at this location again. You cant beat the value, but I think accomodating guest needs is just as important.