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  • What a disappointment. When the cleaning team was still here I was unable to really review their job because the rug shampooer guy had already started in on the carpets. At first glance I thought they had done a good job, and I even complemented them and tipped them quite heavily. I am back this morning for my community manager walk through and am totally disgusted with how the kitchen area was left. There was some kind of disgusting smeared paste which I assume was oven cleaner on the faucet and on the rinse sprinkler. There were some kind of brown polkadots (again assuming shrapnel blobs from the wet cloths used for cleaning the oven ) splattered all over the sink backsplash, the wall, the outlets, the blinds I had just cleaned and the window I had just washed the previous day. So I just finished wiping all that down myself this morning. I had also asked for them to wipe down the kitchen cabinets and Regina told me that yes they always do that anyway. Well she must've meant with a dry paper towel, because nothing was clean. There were spots ,sticky stains ,drips ,spills and all the standard stuff you expect to see on the fronts of cabinets. The ice and water dispenser was a mess. The ice dispenser spout had not been wiped and was sticky both dispenser push paddles were dirty and the backsplash was also dirty. The bottom half of the refrigerator freezer still had water spots and splashes on it. Underneath the sink had not even been wiped out and had standard debris. The kitchen island was still dirty especially in the corners of the molding. Keep in mind that this was a vacant house cleaning job. There were no people to bother them no furniture to work around and no obstacles to deal with. I am 65 years old and just retired last week, and the last thing I wanted to do is show up today for a community manager walk-through and have to clean up the kitchen myself in a panic before she showed up!!! The good news is that the rug shampooer did seem to do a good job. That is where the third star came in otherwise it would have only been two stars.
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