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| - I'm not sure what is going on with this location, but the food and service quality has been very inconsistent as of late. I've been coming here once a week for a while now, and have always ordered the Acapulco Special. That dish is amazing and has everything... steak, chicken, and shrimp covered in queso. The challenge is that the amount of food you receive can vary by 50%. No idea why there is such a large range. Here's a rundown of my last three visits, which were all pickups. 1: Call taker said 5-10 mins, which is usual. I arrived in 10 and they had no record of my order. Thus, it had to be put back in and the wait restarted. 2: Order was ready on time, but it was at 50% the usual... and was missing the chips. (I don't know why I wasn't paying attention that they left it out). 3: (last week) Call taker said 20-30 mins. I figured they were crazy busy, so I arrived at the 20 mark. Parking lot had 8 cars in it... but ok. 20 mins go by and the food hasn't come out, so I check with the counter. (There was another lady waiting for her order and previously asked a different counter person. That person said they would go back and check, but never came back...) Front desk checked in the system and couldn't find my order again, so she rang it back up. Total time from call to receiving my food was 45 mins. When I left, the other lady was still waiting... along with the grubhub guy that arrived shortly after I did. Very disappointed.
Update on 6/23: Why do I never check my bag?!? Didn't receive my salsa last time and they left out my tortillas this time. Get It Together .
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