Having gone in to this location several times, I find the employees to be extremely helpful and friendly! There seems to always be new merchandise rolling out while I have been there. I'm not a regular at Goodwills in general, so I don't have a good "litmus test" comparison, but most of the prices seem reasonable. They also offer on -line coupons such as 20% off and other "half off days" where everything is half off. As with most stores, any returns will be given a store credit. This is fair since this organization is non profit who help people who are at a disadvantage.