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  • Do not use this business, they are thriving on vulnerable people and their insurance companies. Ive been to this place twice now. 1st time was about 2 years ago. I had a truck in for repair. Took way too long and they were mostly rude during the brief encounters I had with their staff. 2nd time was recently. I came back because they come highly recommended by Whiteys auto repair with which I have been a customer of for 17 years. On my 2nd visit i brought my car in for repairs after an accident. The insurance company decided to total my car and proceeded to tell me that 1st class was charging $1100 for 10 days of storage and that I would have to pay for it. $1100 just because they didn't fix the car? I imagine if the car was repaired by them that I wouldn't have a bill for the repair and the storage. Regardless, it is appalling what they are doing to people. They assured me everything would be covered by my insurance company. I took their word for it when i signed their document. When i heard about the charge I called 1st class and again the guy was rude and said 'The Insurance Company already paid, so what do you care. They covered everything." I respectfully reminded him that they passed that bill onto me and I was paying it asking him if they would refund the money or work something out with me. He replied with "nope" and basically hung up the phone. About 3 days later I called back and anonymously asked what the storage fee would be if I brought my car in for an estimate and my insurance company decided to total the vehicle. They said it would be no fee.
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