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  • Horrible experience at this location. We used to love Kelseys but I'm sure this is the last time we come here. 1. Greeting us was a girl without any smile on her face, she even didn't ask us anything until I had to come & ask her for a table. 2. The server was nice but it was too hard to reach her whenever we needed (it was on Tue night and the restaurant was not busy at all). 3. I ordered Maple Mustard Salmon & it was supposed to come with rice in the menu, but unfortunately they messed up my meal with mashed potato. They didn't tell anything till I noticed the rice was missed & asked them first. The server asked me if I want a bowl of rice (oh yes...a bowl of rice after I finished my meal, that's so "nice") 4. The washroom was super nasty & dirty!! Water was flooded on the floor & toilet was stuck with tons of papers. No one cleaned & they left that mess for the customers. 5. At the end, we HAD TO TIP them 18% for our horrible experience we had. There was no other option for leaving tip, only 18% & 20%. I'm feeling like they're stealing my money!!! Food is pricey, small portion for every meal, worst customer service & crazy tip. Sorry Kelseys, if this is how you're doing business now you're losing all of your customers!
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