dropped stars for poor service, I understand they must be busy operating with so few people, but it's so rude and inconsiderate to have your guest waiting by the door for a good 20 min, then randomly seated for another 20 min without a greeting, water, or menus to look at.
Yes, I was completely ignored for 40 minutes!!!!! I tried to catch the waitress' attention a couple of times, but was brushed off. Was it because I was alone? Thirsty, hungry and extremely unhappy for wasted almost an hour there, I left the restaurant. Even then I don't think anyone noticed.
Hire more people if you can't handle the busy hours. It's just not right to treat customers this way.