I phoned at 11am to register and they said I was in luck, because my area would be covered by the doctor on duty, first. They said the shift was from 12 - 6pm and that I would be seen no later than 3pm. After I phoned them at 4pm, to ask if someone was still on the way, they assured me that they were. At 6pm, they said that the doctor's car had broken down and they weren't sure what was happening. At 8pm they said that the doctor decided that I wasn't one of the lucky patients they would be seeing that day, but if we were interested - we could call back tomorrow and try again. After I asked why we weren't notified about this as soon as it happened (apparently, the car broke at around 4:30pm) they didn't have an answer.
My symptoms were a really high fever, body aches and a cough. Not sure what else would warrant a doctor's visit and how they decided who they would see that day.
Extremely upset and disappointed, considering we waited ALL day. Very poor customer service. Never again.