Was excited to visit this place since I have only been to a Steak 'n Shake in Orlando and boy did they not disappoint. But from reading the reviews people must have been here at a busy hour. Sure we had to wait a minute or two for a table but the place was packed, no big deal. Our waiter was extremely nice, and was there when we needed her. The place was also very clean which I was surprised since the one I went to before was a bit dingy. Highly recommend any of their burgers since they cook them fresh for you, I especially like their guacamole burger, avocado, red onions, pepperjack cheese and chipotle sauce? Sign me up. Another star just for their crispy thin fries & seasoning they have for them, the seasoning is literally to die for, I don't know how to describe it but it adds a bit of spice to anything. I almost wanted to get some for myself but maybe next time. Alas the closest location is in NY, when will they open one in the northeast?