I was very impressed with them. I have previously used online florist delivery services, but have always been unimpressed with the arrangements (i.e. the pictures are always much more lively than what actually gets delivered). So, I decided to use a local florist this time for a funeral arrangement. The girl I spoke to was extremely friendly and helpful, and was able to take care of everything over the phone. I'm not much of a floral expert, so I simply gave them a vague idea of what I would like and they said they would work with it. I simply gave them a price range, what I wanted on the card, and where to deliver. The results were fantastic. I will definitely use them again.