This is the worst PetSmart I've seen. We moved here and when I first called and made an appt just to get acquainted w/ the DR, they proceeded to tell me our baby was way overdue on a shot. He went to a PetSmart in another state b4 and it was a shot he has never received and was already deemed by his DR not worth the risk. They had all his records. Can't they read?? I had to argue with them during his visit trying to explain he did not receive this vaccine. Then they called weeks later telling us he was overdue on a comprehensive exam?? He just had one in late September in PA. Also, I walked out of the grooming salon, not allowing my dog to be touched by these ppl. It was filthy and the groomer was on his cell phone was cutting a dog with scissors???!!! So disappointed.