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| - Stayed here for our wedding. Yes, it's nice, but just don't leave anything behind in the room worth of value.
We forgot a couple of items behind in the room (yes, I know that's on us) and I called the next day and got the run around from everyone that worked there, all the way up to the manager. Not one employee could give me a consistent story of how their room service works after a guest checks out. The manager gave me a long winded explanation, which basically equated to if you leave something that is of value to the people cleaning the room, it's gone, otherwise, if they can't find value in it, they will log it in their system.
They assured me they would check in and follow up with me and it has now been over a month.
There are plenty of better, more honest hotels in the Madison area and for a much better price. I suggest you do your research and consider this as a last ditch effort and if you can, push back your trip to Madison to stay in a different hotel.
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