D'Lisa is very skilled and good at what she does. My eyebrows and I thank her. I came in on a Saturday and it was very hectic. I understand that it is a part of running a business. The wax part itself wasn't bad at all in terms of pain. D'Lisa did take great care in giving me a beautiful arch, even though my eyebrows naturally aren't even. I appreciated her attention to detail. She also gave me a discount on the wax which I appreciated. Overall, good experience but I think next time Ill come in on a weekday when it's not so busy.