I like this place for the variety of the food, but if you can't scramble eggs without them looking like an omelet this might not be the spot. Crappy job, and crappy customer service in response to the eggs. "Thats just the way they do them" what happenned to fluffy?
By the way, good customer service STILL matters. Don't accept poor service! Affect them with your lack of $upport, maybe then they will take it more seriously.