I had my lashes done off a Groupon I purchased for a full set and fill. The owner double booked my first appointment, so after arriving she told me I'd have to reschedule. I rescheduled and she (again after arriving) told me she was 15mins behind schedule. 15mins was actually 30mins, before my appointment came. The lashes are nice, but I don't have the free time to wait around for someone who has no time management skills.