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  • Our regular Sushi take-out place wasn't delivering last night due to street closures for the MMVAs so we ordered from this place via justeat. Ordered at 7:45 and by 9PM, the food still hadn't arrived (we live just over 1KM away). I called the restaurant and the lady on the line couldn't even tell me for certain that the food had been made, let alone when it would arrive. I then went on live chat with Justeat, who call the restaurant and had the same issues getting information as we did, so we ended up cancelling the order and ordering from someone else instead. Low and behold, at 9:45PM, a full 2 hours since we put through our order, the delivery driver called from the street to say he couldn't find our apartment (ever heard of googlemaps, guys?). We told him we cancelled the order because it was taking way too long, and sent him back to the restaurant. Restaurant owners, if you can't handle the deliveries, please stop using justeat. I'm getting really tired of waiting 1.5 hrs + for my food, or never having it arrive at all.
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