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  • I'm writing this post as I sit inside this restaurant that refused to remake a dish bc it was too salty. When asked why they wouldn't remake it the manager, Val came out and said the dish was $40 and bc my girlfriend (who's African American) sent her soup back (saying she would pay for it) but did not like it the manager Val said "You might have a salt sensitivity and if you told us we could accommodate you but we aren't remaking it." He then he walked away. When I and my other girlfriend asked to speak to the manager again thinking he misunderstood our request. He came back again and did not change his position. My girlfriend had her birthday dinner here on Sunday and when someone at the table had an issue with their dish it was promptly taken care of. Val not only made my friends and I feel horrible but he obliviously thought/assumes errorously that my friend couldn't pay for her meal/bill. The positive experience on Sunday is the reason we came back to try the full menu. Mind you, we are from Charlotte. After seeing/experiencing this horrible display of customer service or lack there of we won't be back and I will tell everyone not to either unless they are white.
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