For what it is - trendy clothing at cheap cheap prices - it's pretty fab. I hit several of the Old Navy stores periodically; this is the one I have the most luck finding stuff I like in my size. It's very well organized and maintained, and seems to be a bit bigger than some of the other stores, but maybe it's just me. Staff ranges from very good to indifferent. They've had a lot of sales and groupons for the holidays; I've got a closet full of great sweaters at fantastic prices. Too bad it hasn't been cold enough to wear them. Guess that means I'll get two seasons out of them.