Not impressed AT ALL. The directors were both very unfriendly and unbecoming and could not answer the majority of my questions with a response parents would feel comfortable about. The teachers in the infant rooms seemed good but not necessarily happy to be there and it starts at the top so if the directors represented their true self while I was there then that explains why. I also noticed every single infant in room 2 was sick with a runny nose or nose with green/yellow crust or coughing. I've had kids in daycare's so I understand how illness goes around and that its often. That being said, I did find it ironic that ALL of the infants had this going on. The outside play area is a little old and outdated and needs cleaned up with new equipment, especially for the toddlers and up. To "reserve" your spot you have to pay the registration fee PLUS a full week of tuition and neither are refundable. Even the 5 star centers in the nicer part of Charlotte don't require tuition upfront for something you may or may not even use (depending on how long you are on the wait list). That tells me its more about the $$ and not the childcare because if it were then what I saw on the tour does not represent so.