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  • We have been to Oreganos many times and this evening was one of the worst experiences we have ever had. With the exception of the waitress being polite and apologetic, the rest of the service was below average. It took over 10 minutes to get just water and my husband had to ask were the beer was as it took another 10 minute to get that. We ordered one cheese bread and one regular garlic bread, out came both cheese bread. They happily took the other away to throw into the garbage. Then dinner. The 12" pizza was average. Kids each got a kid slice and we're fine. I ordered the Basta Pasta that I have had many many times before. It came with barely warm noodles, no cheese and two olives a couple sun dried tomatoes. The chicken was warm. I said something to the waitress and she happily returned to the kitchen. When the second pasta was delivered I took one bite and this big chunk of brown something was in the pasta. Myself assuming it was sausage (not suppose to be in the dish) asked the waitress to please take it away. The manager then comes back to our table with the brown chunk to let us know it was not sausage, but chicken skin!!! Really, should of left it at sausage. The actual reason we even went out was for our sons birthday (his choice). They both got a cookie desert and both came with ice-cream mush vs cookie and ice-cream on top. When you can't see any of the cookie and the ice-cream looks like whip cream - probably left it sit to long. This Oreganos is not what is used to be here and the service surly has slipped. We will defiantly look to dine somewhere alternate that we can hear each other talk and the service is better. Very happy that there are many more options in downtown Gilbert to dine now.
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