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  • ******PLEASE PEOPLE I BEG YOU TO READ THE WHOLE STORY***** First let me say i have never been a problem in this place and never called them for anything i fix anything that is broken in her and let them i have fixed it, I am quiet and my son never leaves the house except for school and when we go to church so we are a very peaceful home. I paid my rent in May with a money order from Smiths (Western Union) it came back insufficient funds. First of all, how in the name of Jesus does a money order come back insufficient funds. so Collage tells me I have to take care of it so I call Western Union to see what happen and Keep in mind I have an app on my phone called Record Call and I automatically record ever call that comes on my phone so and the manager of the apartment complex on speaker Western Union tells me that Collage's bank received the money on the 5th of May but the sent the money order thru 3 more times and that cause it to be rejected but they want me to take care of it, so I went ahead and put the request in the mail after they put a letter on my door saying although they are not charging me any late fees or evicting me that need to know the status of the money order. So, I called the head office and keep in mind again I record ALL my calls automatically when it rings it starts recording and she told me that yes, their bank made the error but I have to be the one to fix it. She says that, that is nothing like it's their issue or it's my issue THE BANK MADE A MISTAKE. So, your bank made the mistake and it is up to me to fix it. So i put the papers in the mail about 2 days after that call. Well I looked at my account on Collage website and low and behold that are charging me late fees for May in the amount of 125. So not only did I pay 985.00 in May and have a recording of them admitting that their bank made the error. they want me to pay them another 985 plus and extra 125 for late fees so now they want another 1100. Well I tell you want I am going to pay my rent for July and if they serve me with an eviction for May we are going to Court and will sue. Not to mention it is in the 3 digits outside and the pool is still not ready these kids are on spring break and it is hot as heck outside and they can't get in the pool. Please don't get me wrong this is a beautiful place I love it but what they are putting me thru is ridiculous. Now I have to worry now about whether me and my son are going to be put out on the street so yes, I am looking for a house because after pay water, sewer and trash my rent is almost 1100 a month I can afford get a house for that much.
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