My first disappointment was the booth they sat us in. They seemed not to know the spring in the first booth was worn out. I sat down and immediately sank. The Hostess noticed but walked away anyway. We ended up switching sides on our own. I would have expected the Hostess to offer another booth. Nonetheless we just went with it. The service was slow. Our waiter wasn't very attentive. It seemed to take awhile to get our food. When our order finally arrived, unfortunately my steak was overcooked. They did replace it and the manager did come to apologize. I just expected some sort of compensation. Maybe dessert or a round of drinks. Simply because, if you are promoting yourselves as being known for your Delmonico Steak, the Delmonico steak should exceed my expectations and should have been perfect the first time. On a positive note, the food was piping hot and it tasted amazing. My new steak was perfect and our Agrautin potatoes were delicious. They just need to make a few improvements to earn 5 stars.