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  • I liked the front staff, so I want to point out that my experience with them was good. With that said, I'm not satisfied with the medical treatment from the veterinarian. My German Shepherd is a very submissive dog to everyone, and I've never had a complaint about him, so I was told that his ear could not be flushed last week or this week because he was resisting treatment. When I confronted the charges of the ear cleaning from last week, the story was changed that his ear was in fact cleaned the first time. I did not notice his ears to be wet last time and I even asked if his ears were actually cleaned. Moreover, I've always been given a bigger bottle of keto ear flush from every other vet when this occurs, but I was prescribed a bottle that was too small, so I ran out before the week was even over and had to buy another smaller bottle on the second visit. To put it simply, I believe that I've been charged for treatment that was not actually applied and their story is not consistent with charges on my receipt. I recommend another vet to be honest.
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