I worked in the restaurant biz for many years and its really laborious and hard work. This restaurant was not at all busy today but it took the host 15 minutes to seat us. The waitress seemed clueless and unfamiliar with the menu. I told her exactly what we wanted and she still screwed the order up. I told the staff we were a little pressed for time. She seemed not to care. She gave us soup which we didn't order. I had a few bites. It was bland. The tacos were authentic but we got sidestepped by waitress because we ordered ala carte and she said " once you order this item and don't SAY ala cart, it automatically comes blah blah blah blah." Bad customer service move. Bad. Don't EVER try to trick a customer into trying to spend more money so you can get a bigger tip. Fail. I can see right through it. Looks bad upon the management too. I am a generous tipper but shafted this girl today for her lazy brain. ASK people what they want and don't over promise and under deliver. I will not likely be back even though a nearby vendor recommended the place. Owner: get off your butt and save your restaurant!