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  • Went in a week ago to look for a refrigerator, saw a stainless Fridgidaire on clearance I was interested in. The salesman told me that if it is still here on Thursday (today), it will be marked down another 10%. Sounded good to me so I left with intent to return for it. I returned today and lucky for me it was still there, but at the same price as the week prior. There were two different sales people 10 feet from me engaged in conversation about their relationships. I opened the refrigerator, measured the side, looked at the temperature controls, and showed a genuine interest. I waited for a minute to be acknowledged, then I vocalized "Hey". The guy glanced at me for a second and went back to his personal conversation talking about his girlfriend. Obviously there was no interest in selling the refrigerator. Here is the best part: I was still in listening distance and another customer walked over to the exact same refrigerator I was interested in. One of the employees immediately acknowledged him and said "Sir, if you are interested, we are about to reduce the price by 7% off." WHAT?! Do I not deserve to be sold a refrigerator or what?! I could not make it any more obvious that I was interested. I usually patronize this Lowes because it is very close to my residence and I like to do improvement projects. Never again will I go to this store! Absolutely the worst customer service!!!
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