Apparently the only way you can receive a package after you missed the FedEx guy is to bring them the paper they tape to your door. I found the paper laying in the hallway of my apartment no where near my door. After, I thought I miss placed it but figured they could look me up in the system either by name or address. When I went to the store they told me without that paper or a tracking number I wouldn't receive my package. Their system was being "updated" and they could no longer search by names or addresses. (I was never given a tracking number.) So for future reference hold onto that paper for dear life or pretty much face the fact you won't ever be able to get your package from them.