I am an occasional visitor to Shaker Heights and stumbled upon this local coffee house one afternoon. After the closing of the local Starbucks and Panera Bread shops over the past few years, the area was devoid of areas to grab a cup of quality coffee. (A local gas station and Wendy's seem to be the only other options.) Juma offers typical coffee house fair like fresh scones, bagels and muffins, as well as a variety of soups and salads.
The atmosphere is laid back with soft lighting and artwork on the walls. It's definitely more suited towards hanging out with a laptop to work or study in groups, appointed with lots of tables and chairs as opposed to overstuffed couches and chairs for lounging. The noise level changes from library quiet to vibrant buzz as people come and go. A lot of the patrons seemed to be regulars who know each other by name, and you can get a sense for local politics and issues by listening to their conversations.