Today I had very little time for a lunch so I ordered a sub online at my nearby Subway. When I walked in to pick up the sandwich the lady at the counter said she never got my order. I tried to show her my order confirmation I had on my phone but she immediately called her superior while ignoring me. I asked if I could have the sandwich i ordered but she kept saying she never got the order. I had receipt of payment and a confirmation number she refused to look at. Since I was in a hurry, hence why I ordered online, I had to go! So I left five dollars poorer and no sandwich. Sadly I don't think I'll be going back to this location which is a shame since it was two minutes walking distance from my work. Still waiting for refund. I complained through the app. I'm still very hungry and have a few hours of my shift left before I'll have time to get food. :(