Met a friend for lunch here recently. We met at 11:30 a.m. based on all of the commentary about the long lines. It was empty at 11:30 a.m., which was perfect for us.
We decided on the customized fresh sandwiches. I had roasted turkey, sun dried tomato pesto, caramelized onions and asiago cheese on potato bread. The bread was my favourite part - nice and crunchy with big slices of potato baked right into to crust.
I was, however, a bit taken aback by the small size of the sandwich. It really is like half a sandwich rather than a whole one. It came in a sandwich box with a tossed green salad with balsamic vinaigrette. Lunch ended up costing about $12 each. I think it's a bit pricey for what you get. That said, in downtown Toronto at lunch time, what do you expect.
I did like their seating - they had some tables outside on Richmond, so it was nice to enjoy the sunshine and warm breeze. If I go back, I will try out their made-to-order salads. From what I saw, the portions appeared to be quite hearty.