I have been here a few times and always had excellent service. This time on an average night where nothing was that busy, it took over 30 mins to place an order. My glass remained empty for almost an hour. Very disappointing. Manager was sitting at the bar visiting with regulars and oblivious to the lack of service happening in the restaurant. Not until someone who clearly knows the owner sat down did we see her get up to attend to customers. Food is good, but be prepared to wait. There are a lot of these kinds of places in Las Vegas, I will go there for better service as the food here is nothing unique nor grand. Sorry GVC