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| - It all started with my 14 year old pup needing a so called emergency surgery to fix A hernia and his bladder. I was told by Dr. Lenney that if the surgery was not done Buddy (my dog) had 30 days or less to live before his bladder ruptured and killed him within a 48 hour. Before this Buddy was happy and still doing everything he was supposed to do during his daily function. When we asked Dr. Lenney about whether or not this was safe for Buddy he said yes. I made it very clear that I did not want this to be the end for him. I would much rather put him down at home in a place he's comfortable, happy and loved. I was kind of in a no-win situation. If I did nothing his bladder could rupture or I could do the surgery in hopes to save his life. My husband was told that he was healthy, that there was no difference between his blood and a two-year-old pup. One of the biggest concerns that we had was Buddy did have a heart murmur so he would have to be highly supervised under Anastasia. Dr. Lenny once again reassured me that he felt very comfortable doing the surgery and that if anything went wrong he would stop the surgery. I trusted him and did the surgery. It ended up being a very complicated surgery. However, Buddy made it through. Buddy was discharged within 24hours. He did not look good but just like us, I just figured he needs time to heal. I was just happy Buddy made it through a surgery. Within 12 hours of having him home I noticed that he was unable to urinate. I called the vet. They told me to bring him in. Dr. Lenney was concerned he was having a hard time with his bladder. I had my husband bring him that day. When he got there he tried to talk Dr Sender about Buddy and the bill I had already paid. $4800. I was charged for meds Buddy did not receive and an extra night in the hospital he did not stay. I was told when agreeing to do the surgery there could be a chance that I would not be charged the full $4800. Upon picking Buddy up I asked if it was the full $4800 and they said yes. Assuming they were trustworthy, I paid the full $4800 not realizing I was charged for things Buddy did not receive. So my husband had questions. My husband made the comment " I just paid you $4800 yesterday" to Dr. Sender. He told my husband (rudely) that we did not pay HIM anything. In my eyes this hospital should be working together as a team. It should not matter who we paid. The money went into a hospital to care for Buddy. Dr Sender then proceeded to say that I insisted that Buddy be released. That Dr. Lenney wanted to keep him. Implying that my dogs new medical emergency was my fault. THIS WAS NOT THE CASE!! I explained to Dr Lenney that once Buddy was safe to come home, I wanted him home. We had originally talked about boarding him after the surgery because we had a family vacation planned. However, I decided I could not leave him so I canceled my vacation to be available for Buddy. Dr Sender was so rude and had no compassion for a family that was grieving the pain that Buddy was going through. That day Buddy was admitted. Dr. Lenny ended up having to put a catheter straight into his bladder. When Dr. Lenny called me about Buddy I was very upset. I was scared for my dogs safety and felt that I had made a horrible decision. I explained to Dr. Lenny that I was so hurt by Dr Sender's lack of compassion for a family that was clearly upset. Dr Lenney said Buddy was ok and explained that in no way was this MY FAULT. That he would have never released Buddy if he felt it was not ok and that Dr. Sender should have never made me feel that way. Buddy ended up staying 3 more days in the hospital. Another $1200. When I took buddy home he looked amazing. Do to this catheter he had put into his bladder, I had to drain his bladder every 4hours. I was fully prepared to love and care for him. At no point did Dr Lenney give me the impression that anything was wrong. Day 3 home Buddy had a seizure. Once again taking him to the hospital. When we got to the hospital he had another seizure. So bad he was turning blue and needed oxygen. I met Dr. Hyatt at this point. I was told that he either had a brain tumor, stroke, or kidney problems. I was given the option to place him in the hospital again for more testing. I was told Dr Lenny was not happy with his progress and that it would be OK if I let him go. The seizures could've compromised his surgery and at this point it's only a matter of time before his seizures take over. I asked to talk to Dr Lenney. I was told that she did not know if he was there. However, the girls at the front desk said that he was with Buddy at that very moment. Very hurtful and someone was lying. He never came in the room that night. I believed in him, his guidance and was let down. I decided to finally say no more. I tried to help my special friend but it was TO MUCH on him. I laid him to rest. 7 days of PAIN for Buddy and our family. I feel I was mislead, cheated, no compassion, and without MY FRIEND!
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