I purchased a pair of glasses for an upcoming road trip. In store service went well.
Returned 30 min later to price match from a store in the mall ($40 cheaper) and they refused, saying it wasn't the same glasses (same model# and everything)
I also purchased a gift card for my wife, the card was never activated. We called customer service and they said we had to go to the store we purchased the card from. We made the 40 mile drive and the sales person refused to help us because they were too busy with customers on the floor. She said she would call us back the next day (3 days later no call). I called customer service again and now they are saying they have to verify with the store (although I have a receipt with receipt#). This is BS!! I'm calling my Credit card to file a claim! Never shopping SunglassHut again!