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  • At first I was excited that there was a Cafe Rio near by, considering I will only go to the one on Eastern because there has always been issues with the other locations. I went in Saturday Feb 7th, they were rather busy, I do not mind waiting but I the person was moving through the line trying to take my order before I was even up to the glass. When you have to yell at me over people that is probably the time should wait and allow the line to catch up. I was trying to order slow in hopes that the line would start moving. I ordered a salad, and asked for no rice, and of course there was rice. I asked to add sauce which when I opened the salad was very minimal. I was very disappointed. The one thing that really bothers me is that I order several times through their catering and get meal vouchers which I was using. The cashier was upset or pissed off that I was using a voucher, and her attitude towards me really showed. She even wanted to charge me for a side of sour cream, which I have never been charged for. This is the second time visiting this location and using a voucher. I got the same response from the cashier. Its not like they are paying for my meal, so I do not get why there is always a bad attitude attached with theses vouchers. I spent a few hundred dollars so I should not get the negative attitude when I come in there. This visit was a true disappointment. It is safe to say that I will never be back, I didn't even eat my salad I was so disgusted with them. The Eastern location is so friendly, all the staff members are great, the manager always has an amazing and pleasant attitude. For me it is worth the drive to go to the Eastern location. I have used my vouchers there numerous times and have never gotten negative reactions.
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