Maybe it's just me, but I'm completely out of sync with this location. Either it always takes forever, or something strange happens. Tonight, when I missed the UPS driver by 1 minute. I asked the clerk if there was another place I could go, and he called a big UPS spot who said they closed at 6 and there was no way I could make it in time. I left, got in my car and did a quick internet search and found out the airport location was open until 7. Glad I looked, or I would have been on the hook for an $850 phone.
Point of the review is, you may have better luck than me, and they have always been friendly, but I won't be back, which is a shame since they are so close to my house.