As a first timer to Polished, I was excited because it was recommended to me by a close friend. Boy was she wrong. I went in for a quick shellac manicure...and that's exactly what it was...quick. I was in and out within 20 minutes. My massage, if that's what you call it, was a mere 30 seconds on each arm. I can rub my own lotion in better than that. Four days later, I found myself back at Polished to have my cracked and chipped polish redone. It has been less than 48 hours and it looks like a 4 year old painted my nails. If you want a better manicure...ask your boyfriend to do you nails. I will never go back.